Testimonials

Saturday, March 11, 2017

We were introduced to Jagan and the team through a friend in the UK and we were very grateful to have such a amazing team looking after us.

We just did a trek to Tilicho lake at 4900 meters, guided by Freedom Adventures. Throughout the whole experience with Freedom Adventures, we felt fully prepared and relaxed about the trek. They briefed us so well, super professional, friendly and made sure that all safety aspects were covered so that we could just relax and enjoy the experience. They have an intimate knowledge of the routes, the weather and conditions which just gives you the edge when setting out. They are literally available 24/7 which meant we could get feedback and advice at any time before arriving. Superb! I’m just desperate to get back to Nepal and do another trek with Freedom!!

We booked one guide, Durga, who was absolutely great, keeping spirits high with his beautiful singing voice, as we sweated through the jungle, battling the famous “Nepali Flat”. We lucked out as we also had guide-in-training, Nirmal with us who was such a valued addition to our trekking party. We were gutted to have to say goodbye at the end of our journey.The trek was such a memorable experience, made so great due to the wonderful staff at Freedom. We returned a few days later and booked paragliding through them too, again, a brilliant experience.I can’t recommend Freedom Adventures enough, the team are professional, caring and fun, they’re passionate about what they do and it shows.

In December 2016, my partner and I completed the Annapurna Circuit through a booking with Freedom Adventures. While it has been many months since our initial trek, I am writing this review now as our time in Nepal has almost come to an end and that I share with the rest of the world how coming across this company was in, a lot of ways, a highlight of our time in Nepal. Upon planning for our first trek in the Himalayas, we were both nervous and excited to embark into the unknown. Due to the unpredictable weather conditions in December (it had not yet snowed), we especially worried about our safety as we had never done intensive trekking like this before. Enter Arun at Freedom Adventures – he was professional, kind, genuine and most of all NOT pushy as most sales people are when commission is on the line. He set us up with a wonderful guide and we had an incredibly safe and enjoyable experience trekking for 19 days. Funny note: even as we approached the final pass, Arun would send me text messages to update me on the weather conditions as he was aware that this was something that we (my partner) were stressing about 🙂 This is customer service that goes ABOVE and BEYOND the norm. At the end of our trip – when our time with our guide had come to an end – we came across an unexpected issue at the check point where we were not able to pass without renewing our passport. Not thinking twice about it, we contacted Arun who ended up speaking with the officer in Nepali and sorted out the entire situation for us. Although we had to pay to renew our trekking permits, upon arriving back in Pokhara, Arun KINDLY apologized for the inconvenience and provided us a refund for the fees paid. This – in a lot of ways – is a testament to how awesome these guys were both in the office and during the trip to ensure we were having the best trip with the least problems arising. In more ways than I can count, when you are signing up for a trip through Freedom Adventures, you are not dealing with just a travel company. Even 6 months after our trek, Arun, Arjun, Abu and Jagan still enthusiastically answer our phone calls and help us find answers to any trip-related questions that we have. They are extremely knowledge about not only the trips that they sell, but Nepal in general. If you are in Nepal for the first time ESPECIALLY and you find yourself in Lakeside, do yourself a favour and walk into their office for even a chat. You’ll find yourself caught up in a conversation with Arun about muffins (and life in general) and Arjun about adventure travel and Jagan about all his CRAZY OVER THE TOP adventures. Couldn’t recommend Freedom Adventures more than I do – they have been and alway will be my go-to for all travel – especially adventure – in Nepal. Thanks for everything guys!!!!!!!!!!!!

The moment I began talking to Arun and Ajay, I noticed that they were not like the other agents. They presented different options that suits my budget for the trip to Chitwan, and gave good advises regarding a hike to the World Peace Pagoda. When I got sick after paragliding they provided me a bed so I could recover, and also rebooked my bus ticket so I could get to Chitwan the same day. Thank you Arun and Ajay for easing my stay in Pokhara!

I arrived in Pokhara with a friend and was told that Simrik Hotel and Freedom Adventures was the obvious choice for accomodation and organisation for outdoor adventures and activities. Arun and Ajay provide a fantastic customer facing company that provides exemplary service and compassionate company, even outside of their occupations. The passion and effort that all the staff put into their work, in order to create a welcoming and convenient service, is second-to-none. In particular all the staff involved with trekking organisation blew me away. Efficiency was paramount to the endeavour but without sacrificing ample explanation and reassurance of the necessary factors for an individual who had never Trekker in Nepal before, let alone at altitude. Perhaps the most refreshing aspect of the team at Simrik and Freedom adventures is the time they make for their patrons, I have shared many a overwhelmingly pleasant conversation with Arun, Ajay, Jagan, and many of the other staff. Honesty and transparency are also key factors in inspiring customer confidence. I would highly recommend these companies to anyone wishing to dip their toes in the vast expanse of trekking and adventures in the Himalaya as well as the wider Nepal area. Overall this company and its staff have impressed me deeply and have secured a lifetime of patronage from myself and others. Worth every cent and every second.

Looking for activities in Pokhara ?This is definitely the place you need !

Arun and his team of guides and porters at Freedom Adventure have had a very professional and efficient approach, taking time to explain every possible options and giving plenty of time to think back, keeping any stress out.The trek Freedom Adventures organised was tailor made and we felt from the moment we entered their office that we were in the good hands of experienced people. The communication between Arun and us as client was always clear.As happy customers, we can only warmly recommend their excellent services.

Highly recommend!!

From the beginning the Freedom Staff are very transparent with price, clear with the route and provide good details regarding day to day accommodation and hiking distant. The office is centrally located at Lakeside and had an open atmosphere. I had previously trekked with Intrepid to EBC and G Adventure for Annapurna Circuit, so I have a good idea of what to look for in a good trek. They quickly help me determined and organized a 10-day hiking trip plus homestay extension emphasis on less touristy trail. Their guides are top notch and knowledgeable about the mountain, culture and area. I will trek with Freedom again because they provided a personal touch by customized the itinerary to my physical ability and interest.

I visited Nepal on october 2016. just before I finished the trip, i was advised by Ajay, one of the managers, to go to Mardi himal trek. It was excellent advise, since it was great trek. beutiful view, beutiful places, not too touristic and one guide Tika that took care for everything during the way. It was not too tough trek, with good view of the mountains there. It was organized very well, the hotels in the way. the food, the necessary equipment- slipping bag, sticks, water capsules, the rain coat- everything was organised beforehand by the team of Simrik hotel, MY home away from home.

We discovered Freedom Adventures accidentally when looking for a place to stay in Pokhara. We discovered the attached Hotel Simrik where the staff were warm, welcoming and kind. When we spoke to them about wanting to do some trekking they were nothing like the other agents we had met and instead of trying to sell us something and offering ‘bargain prices’ Ajay spent time talking to us through different options and what we wanted. We immediately felt safe and comfortable as they were so thorough and had thought of everything. What was even more impressive was that after booking at 11am we were able to leave the next day.We booked the 5 day Ghoripani/Poon Hill circuit.In the evening before the Trek we met our guide Nirmal. I feel that we couldn’t have been luckier, he was a truely fantastic guide. From the moment we met him he put us at ease and talked us through everything we needed, helping us to prepare. During the trek he was quickly able to identify our different strengths and weakness’s as well as learning about our interests. He had so much knowledge of the area he was able to teach us lots about the areas we were walking through. He was so supportive and kind and had considered so many details, such as the view we would have from our rooms, or lunch spots. He is really is an amazing guide i would recommend to anyone.Since returning from our Trek we decided to stay at Hotel Simrik for the rest our time in pokhara, as the team here are so friendly and helpful they have made it feel like home, I feel we have got to know them and they are such kind and friendly people- this (this the Freedom Adventures team). We have had chance to talk to different guides and they are so friendly and have helped us with all our stupid questions. Any of them would be great to go Trekking with im sure and I would recommend anyone who wants a great trekking experience book with these guys. I’m already planning my next one!Thank you so much to Nirmal and the whole team at Freedom adventures for making this trip so memorable!